Shipping policy

Once your order has been dispatched, you will receive tracking information via the email address provided at checkout.

Estimated delivery times from dispatch:

  • Standard shipping: 3–5 business days.

  • Express shipping: 1–3 business days.

Delivery times are estimates and may vary depending on your location and carrier delays.

For questions about an existing order, delivery or tracking, please contact orders@olyskin.com.au and include your order number.

Please ensure your shipping details are correct before placing your order. If you notice an error, email orders@olyskin.com.au as soon as possible. We cannot guarantee changes once your order has been processed or dispatched.